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Staples Customer FAQ

Top Answers & How-to Guides

What is Staples's Phone Number?

The question we are asked most often is about how to talk to Staples customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Staples Customer Questions

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Returns and Refunds

Can I return a product if I'm not satisfied?

Staples allows returns for most products within thirty days if customers are unsatisfied, provided the items are in original...
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What is your return policy for electronics?

Staples has a return policy for electronics that allows returns within fourteen days of purchase. Customers should keep the...
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Payment and Orders

What payment methods do you accept?

Staples provides multiple payment options, including major credit and debit cards, PayPal, and gift cards for both online and...
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Is there a minimum order quantity?

Typically, Staples does not impose a strict minimum order quantity, allowing customers to buy single items. However, certain...
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Can I order products in bulk?

Customers can indeed order products in bulk from Staples, which caters both to individuals and businesses. They provide a wide...
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Are there any limitations on using promotional gift cards?

Promotional gift cards can have various limitations, such as expiration dates, restrictions on specific products, and...
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Shipping and Delivery

Do you offer free shipping?

Staples does offer free shipping under certain conditions, such as meeting a minimum purchase amount or for Staples Rewards...
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Can I track my order?

Customers can track their Staples orders by using the tracking information found in the confirmation email. By visiting the...
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Can I schedule a delivery for my Staples order?

Staples provides delivery options for orders, allowing customers to select various shipping methods during the checkout...
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Promotions and Rewards

Do you have a rewards program?

Staples has a rewards program called Staples Rewards, which allows members to earn rewards on eligible purchases. Participants...
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What is your price match policy?

Staples offers a price match policy that allows customers to match prices from select competitors for identical products. This...
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Are there any exclusions to your coupon codes?

Staples coupon codes often have specific exclusions that vary by promotion, including limitations on certain products, brands,...
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Product and Services

Do you offer tech support for purchased products?

Staples does not offer direct technical support but does provide services like "Staples Tech Support" for troubleshooting and...
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How do I apply for a Staples credit card?

To apply for a Staples credit card, customers can visit the Staples website to find credit card options and details. They will...
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Does Staples offer printing services for businesses?

Yes, Staples provides a range of printing solutions for businesses, including custom items like business cards and large-format...
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What is the process for recycling electronics at Staples?

Staples provides an easy recycling process for electronics, allowing customers to bring items like computers and printers to...
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What is the Staples Easy Reorder program?

The Staples Easy Reorder program streamlines purchasing for customers by allowing them to create a personalized list of...
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We look to the Staples issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Staples issues reported to GetHuman
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