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Myntra 客户常见问题解答

最佳答案和操作指南

如何联系Myntra客户服务?

我们最常被问到的问题是如何与 Myntra 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

可以从印度境外在 Myntra 上购物吗?

是的,绝对可以从印度境外在 Myntra 上购物。 Myntra 提供前往全球许多国家的国际运输服务,...
询问有关Myntra客户服务的任何问题,立即获得答案。

最近 Myntra 个客户问题

Product joker and witch printed box clutch

As an assistant, I can tell that the product "Joker and Witch Printed Box Clutch" is a unique and stylish accessory sold by Myntra. This clutch is usually embellished with a distinctive joker and witch print that sets it apart from other traditional clutches. It complements a range of outfits, especially during festive or special occasion. The clutch is big enough to house your essentials like phone, mini wallet, and lip-gloss. However, for product information such as availability, price, or specific product details, we recommend checking directly on the Myntra's website or app for the most accurate and up-to-date information.
询问时间:Apr 26, 2024 11:03 AM

I ordered kurta set. Payment done. But didn't recieeve any confirmation messages

We're sorry to hear you didn't receive a confirmation message after your order. Normally, once you've successfully placed an order on Myntra, you should receive a confirmation email or message. If you haven't, it could be due to a technical glitch or because the confirmation accidentally went into your spam folder. You can also check the 'My Orders' section of your Myntra account to see the status of your order. If your order is not listed there, it's possible your order didn't go through. In that case, check your bank account to make sure the payment was deducted. If it was, you should contact Myntra customer service directly to resolve the issue.
询问时间:Apr 16, 2024 11:36 AM

I received size 40 mango trouser instead of size 29 which i ordered. I request for the return of size 40 which is a wrong product but by mistake i chose size issue as the reason to return the product. How can i return that product

We're sorry to hear about the mismatch in size. You can easily return the product in a few steps: 1. Log in to your Myntra account and go to the "My Orders" section. 2. Find the specific order, click on "Return", and select the right reason. In your case, you should choose "Wrong Product". 3. Submit the request. The delivery agent will pick it up soon. If you initially chose the incorrect reason for the return, you can cancel your return request and submit a new one. Please make sure that the item is in its original condition, with the tags intact, for a successful return.
询问时间:Apr 16, 2024 11:32 AM

I didn't receive the product but status is delivered

We're sorry to hear that your product is marked as delivered but you have not received it. This could be due to a mistake with the carrier or the tracking information. Please wait for 24 hours as sometimes the status updates before the delivery. If it still doesn't arrive, go to your Myntra account, under "My Orders" section, report the issue by clicking on the 'Not Delivered' option. We assure you your issue will be resolved at the earliest.
询问时间:Apr 16, 2024 3:18 AM

I have placed my order on myntra.done the payment.but it's not showing in the my orders

We're sorry to hear you are experiencing this issue. After placing an order, it can sometimes take a few minutes for it to appear in the 'My Orders' section. If it's not visible after a reasonable time, there could be a few reasons for this problem. The payment might not have been processed correctly, or there could be a delay in updating the system. In such cases, a failed payment would usually be refunded to your original method of payment within 7-10 business days. Double-check your bank account or card statement to ensure if the payment was debited. If it was, and the order is still not reflecting, it would be best to get in touch with Myntra's customer service for further assistance.
询问时间:Apr 15, 2024 1:09 PM

帮助我解决Myntra客户服务问题

Order Tracking

如何通过Myntra跟踪订单?

使用Myntra跟踪订单有两种方法:这里提供了一些有用的提示来帮助您。

我可以同时跟踪 Myntra 上的多个订单吗?

是的,您可以在 Myntra 上同时跟踪多个订单。 Myntra 提供了方便且用户友好的界面,允许客户...

Refunds and Returns

如何获得Myntra退款?

如果您对Myntra上的订单不满意,可以将其退回并使用这些有用的提示要求退款。

如果我的Myntra订单有问题该怎么办?

如果您收到 Myntra 订单,但发现有问题或缺少某些内容,您需要采取一些步骤来获取订单...

如何将物品退回Myntra?

如果您对收到的产品不满意,您可以轻松退货并通过这些有用的服务寻求退款或换货...

如何报告Myntra的订单遗失?

送货时可能会发生意外,有时您一直在等待的包装永远不会出现,甚至可能会丢失......

需要多长时间才能从 Myntra 收到退款?

Myntra 的退款流程通常需要大约 7-10 个工作日。一旦发起退货请求,就会经过彻底的...

我可以兑换在 Myntra 上购买的商品吗?

是的,您可以兑换在 Myntra 上购买的商品。 Myntra 提供指定时间范围内无忧的换货政策。如果你...

可以从印度境外在 Myntra 上购物吗?

是的,绝对可以从印度境外在 Myntra 上购物。 Myntra 提供前往全球许多国家的国际运输服务,...

Payment Methods

Myntra 接受哪些付款方式?

Myntra 接受多种支付方式,以确保客户交易方便、安全。您可以在 Myntra 上付款...

Return Policy

Myntra 的退货政策是什么?

Myntra 制定了客户友好的退货政策,以确保最大程度的满意度。如果您对购买的产品不满意,您可以轻松...

Shipping

Myntra 有运费吗?

不需要,Myntra 对于超过一定价值的订单不收取运费。 Myntra 为所有超过卢比的订单提供免费送货服务。 1199……

Order Amendments

在 Myntra 下订单后我可以修改订单吗?

是的,您的订单在 Myntra 上下达后可以修改,但只能在一定的时间范围内修改。 Myntra 让您...
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