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JustFly 客户常见问题解答

最佳答案和操作指南

JustFly 的电话号码是多少?

我们最常被问到的问题是如何与 JustFly 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

在 JustFly 上为婴儿或儿童预订航班有任何限制吗?

是的,通过 JustFly 预订婴儿或儿童航班有某些限制。 0-2岁的婴儿...
询问有关JustFly客户服务的任何问题,立即获得答案。

最近 JustFly 个客户问题

Cómo hablo con un representante para saber algo sobre mi billete de avión

Aquí en esta página encontrarás un enlace con la información de contacto más actualizada para comunicarte con nosotros.
询问时间:Aug 11, 2024 3:24 AM

I need a receipt showing my payment and my itineraries

Definitely, after your booking with JustFly is confirmed, a confirmation email will be sent to the email address you provided during the booking process. This email will include your details, flight itineraries, and receipt for the payment made. Please ensure to check your spam or junk folder as sometimes the email may end up there. If you cannot find this email or if it did not arrive, please contact JustFly directly so they can resend your confirmation and payment receipt.
询问时间:Apr 15, 2024 5:35 PM

I have received an email stating that my flight on Spirit has changed

If you received an email from JustFly stating that your Spirit Airlines flight has changed, this means that the airline has changed the scheduled departure or arrival time, or possibly even the date of your flight. We recommend checking the new flight details in the email notification you received. If the new flight time or date is inconvenient, you should contact JustFly immediately for assistance. They can help you in finding out whether it's possible to alter your flight without incurring change fees.
询问时间:Mar 26, 2024 1:09 AM

When will I receive the e ticket for my booked flight?

After you've successfully booked your flight with JustFly, your e-ticket is typically issued within a few hours. However, in some circumstances, it may take up to 24 hours. The e-ticket is emailed to the email address you provided during the booking process. Please ensure to check your spam or junk folder if you don't receive it in your primary inbox. If you haven't received your e-ticket after 24 hours, it may be worth getting in touch with JustFly directly for assistance.
询问时间:Mar 4, 2024 8:53 PM

I booked 2 seperate trips with you and used Affirm. I canceled both trips through the airlines website. When will that be refunded to them, so I am not responsible for the monthly payment

After canceling your flights directly with the airline, you should immediately inform the Affirm customer service team about the cancellation so they can begin the refund process. Once Affirm receives your refund from the airline, it will be applied to your outstanding balance. However, the duration of this process depends on the airline's refund policy and may take some time. During this period, you're still responsible for any payments due on your Affirm loan. Therefore, continue making payments to Affirm until you see that your refund has been processed. Also, keep in mind, Affirm doesn't control when the airline processes the refund.
询问时间:Feb 29, 2024 6:55 PM

帮助我解决JustFly客户服务问题

Refunds

我如何从 JustFly 获得退款?

JustFly 是一项旅行服务,用于查找航班、酒店、租车和游轮等最优惠的价格。在多数情况下,...

Changes and Cancellations

我可以更改或取消我在 JustFly 上预订的航班吗?

是的,您可以更改或取消在 JustFly 上预订的航班。 JustFly 了解计划可能会发生变化,并提供灵活的选择...

Baggage Policy

JustFly 的行李政策是什么?

JustFly 的行李政策允许乘客免费携带一件随身行李和一件个人物品登机。随身携带的包应该...

Check-in Procedure

通过 JustFly 预订的航班办理登机手续的程序是什么?

通过 JustFly 预订的航班的办理登机手续的程序因航空公司而异。查看确认电子邮件很重要...

Travel Insurance

JustFly 提供旅行保险吗?

是的,JustFly 提供旅行保险来保护客户的旅行计划并让他们安心。提供的旅行保险...

Payment Methods

JustFly 接受哪些付款方式?

JustFly 接受多种付款方式,为客户提供方便的选择。您可以使用主要的方式进行购买...

Booking Options

我可以在 JustFly 上预订多城市或往返航班吗?

是的,JustFly 允许您预订多城市和往返航班。借助我们用户友好的平台,您可以灵活地...

Loyalty Program

JustFly 是否有针对常旅客的忠诚度计划?

不,JustFly 没有专门为飞行常客设计的忠诚度计划。作为一家在线旅行社,JustFly 专注于...

Flight Disruptions

如果我的航班延误或取消会怎样?

如果您的航班延误或取消,JustFly 致力于协助您做出其他安排。如果发生延误,...

Seat Upgrades

我可以在预订的航班上申请座位升级吗?

是的,您可以在 JustFly 预订的航班上申请座位升级。虽然座位升级的可用性和选项可能会有所不同......

Travel Restrictions

在 JustFly 上为婴儿或儿童预订航班有任何限制吗?

是的,通过 JustFly 预订婴儿或儿童航班有某些限制。 0-2岁的婴儿...
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