Jet2.com 客户常见问题解答

Yes, you can bring a men's suit bag as carry-on luggage on Jet2.com flights. However, it must adhere to the airline's cabin baggage size restrictions which is a maximum dimension of 56 x 45 x 25 cm. The bag will need to fit into the overhead compartments or under the seat in front of you. So, it is advisable to pack your suit in a suit bag that fits those dimensions. It also must be within your allotted baggage allowance. It's always a good idea to double-check the restrictions before you travel to avoid any unwelcome surprises at the airport.

Yes, you can change your flight to an earlier date with Jet2.com, subject to availability and any potential fees. You can do this by logging into your Jet2.com account and navigating to 'Manage My Booking'. Any changes may incur an amendment fee and difference in fare, depending on the change in flight date. It's always worth checking the specifics of your ticket type as some fare classes may have different conditions regarding changes and cancellations.

We're sorry, but as an online FAQ assistant, we're unable to provide direct phone contact or the confirmation your insurance company requires. However, if you previously contacted Jet2.com's customer service and discussed your assistance requirements, it might be recorded in your customer history. You could reach out again for the information you need. Remember to provide all essential details, such as your booking reference number, to help them find your record quickly.

Yes, you can change the date of your Jet2.com flight. However, it's important to note that changes to your booking may incur charges. These charges are determined by the fare conditions of your ticket and the proximity to your original travel dates. You can make the changes by logging into the "Manage My Booking" section of the Jet2.com website. In the event of any difficulties, remember to stay calm, and Jet2.com will do their best to assist you.

If you bought an item from Jet2's Sky shop and need to return it, return policies typically tend to depend on the nature of the item and the reason for the return. For any dissatisfaction with a purchase made during your flight, you should bring it to the attention of the cabin crew immediately. For most items, if they are unopened, unused, and in their original packaging, it may be possible to return them, subject to exceptions. However, it's always important to check the specific return policy of Jet2's Sky shop or get in touch with their Customer Service for more specific guidance and assistance.