简而言之：要对 GoBank 帐户中未经授权的收费提出异议，请先检查交易详情。某些零售商可能以不同的名称出现。在线填写交易争议表，
If you notice unauthorized charges on your GoBank account, check the transaction details first before filing a dispute. Some online retailers and merchants may appear under a different name; consider doing an internet search on their business name before contacting GoBank. You may also contact the retailer directly.
GoBank's dispute process may take up to 45 days, depending on the documents you attach to the dispute form. If they can't resolve the case within 10 or 20 days (for a new account), a provisional credit may be provided. Planning to dispute a charge? Read this guide for the step-by-step guide.
Use this link for the online dispute form: https://m.gobank.com/static/other/Transaction-Dispute-Form.pdf
Please fill out all relevant information on the form. You need to provide the last four digits of your card number or a case number (if you called Customer Service). Otherwise, enter NA under Case Number.
List all the transactions you want to dispute and provide reasons for them. For unauthorized transactions, you need to also confirm if your card was with you or if it was stolen. Make sure to provide additional information, such as refund receipts, sales receipts or emails as proof that services were canceled or items were returned.
If you wish to file a dispute, you may also contact the bank directly or write to them at P.O. Box 9, West Chester, OH 45071.
When writing to GoBank, include your account number and complete name, along with the last four digits of your card. Don't forget to also include the amount to be disputed, retailer or merchant name and the reason for the dispute. You can speed up the process by providing more documentation such as receipts or invoices.
If your card was stolen or lost, contact GoBank right away so they can deactivate your card.
If you need more information about filing a dispute with GoBank, go to this link: https://www.go2bank.com/help/dispute_a_transaction
After submitting the dispute form, an investigation is conducted based on the provided documentation. You can speed up the process by submitting delivery or shipping info, photos of damaged or defective items, evidence that the price you paid differs from what the merchant posted or any documentation that supports your case. GoBank will process the dispute as soon as possible but it can take up to 45 days. If you still have other concerns, contact Customer Support today.
为了帮助客户更快地解决客户服务问题，GetHuman致力于寻找诸如GoBank之类的大型组织的信息已有10多年的历史了。我们从联系信息开始，并以最快的方式与大公司联系。特别是IVR或电话菜单系统缓慢或复杂的系统。或拥有自助服务论坛而不是客户服务部门的公司。从那里，我们意识到消费者仍然需要更详细的帮助来解决最常见的问题，因此我们扩展到了这一指南，并且这一指南每天都在增长。并且，如果您发现我们的我如何对GoBank收费提出异议？指南存在任何问题，请通过向我们发送反馈来告知我们。我们希望尽可能提供帮助。如果您喜欢本指南，请与您最喜欢的人分享。我们的免费信息和工具由您（客户）提供支持。使用它的人越多，获得的效果就越好。