Discord App 客户常见问题解答

If you've lost your Discord account after losing the related email, unfortunately, you might face some difficulties. Discord requires email verification for account recovery and does not restore accounts without this verification. In case you can't access your email, try to recover the email account first via your email service provider. If successful, you can reset your Discord password by clicking on `Forgot Password` at the Discord login page. The reset link will be sent to the recovered email. Remember that keeping your account information safe and secure is essential. We advise to have an active email and password just for your Discord use.

We're sorry to hear that you're having this issue. If you believe your Discord account has been hacked, immediately change your password. This will log out every device logged in into your account. It's also highly advised that you enable Two-Factor Authentication (2FA) for an extra layer of security. Contact Discord support as soon as possible and include any relevant details to report the hack. If you've lost access to your account and can't change the password, the support team can help you recover the account. Always remember: never share your Discord login credentials with anyone to prevent unauthorized access.

No, you don't call customer service to restore a stolen or hacked Discord account. Instead, you should immediately send an email to Discord's support team at abuse@discordapp.com from the email address that your account is registered under. Provide as many details as you can about your account and its unauthorized access. Discord is likely to help you recover your account given enough proof of ownership. Remember to enable 2FA (Two-Factor Authentication) after you recover your account to ensure more significant safety.

We're sorry to hear you're experiencing this issue. If your Discord account has been hacked, it's critical to immediately change your password. If you're unable to access your account, you should email Discord's support team directly at support@discord.com. Provide them with as many details as you can about your account, such as your username, email address, and when you noticed the account was hacked. Discord has tools and procedures in place to help retrieve compromised accounts. Please remember moving forward to use unique passwords across your accounts and enable two-factor authentication if possible to prevent this from happening again.

If you suspect your Discord account has been compromised, first, change your password immediately. This is crucial to prevent any further access by unwanted users. If you have lost control of your account and cannot change your password, reach out to friends or a server admin and ask them to report your account. Specifically instruct them to use the 'Report' option from the context menu and to report your account as compromised. Afterward, Discord will put your account into quarantine and send an email to the address that's tied to the account, which will contain a link to restore your account to its prior state. Ensure you provide accurate information while recovering your account to not cause any delays or issues.