Updated

Discogs 客户常见问题解答

最佳答案和操作指南

如何联系Discogs客户服务?

我们最常被问到的问题是如何与 Discogs 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如何更改收货地址?

要更改 Discogs 上的送货地址,请导航至您的个人资料设置并找到地址信息部分。点击...
询问有关Discogs客户服务的任何问题,立即获得答案。

最近 Discogs 个客户问题

can no longer access my personal Lists on Discogs

We're sorry to hear you're having trouble accessing your personal lists on Discogs. If you're logged in and still can't see your lists, try clearing your browser's cache and cookies or try a different browser or device. If still not appearing, there may be a technical issue, so please wait for some time and try again. Remember, it's important to make sure you're on the correct dashboard. Your personal Lists are under 'Lists' in your profile. If your Lists were created while logged in under a different username, you'll need to log in under that username to access them.
询问时间:Apr 1, 2024 3:17 PM

Logging into my account redirects me to create new account. I already have an account. Cannot get direct log in page

It seems like you're facing a technical issue. Try to clear your browser cache and cookies first, as this commonly resolves such issues. If this doesn't work, try using a different browser or device to see if the problem persists. In case it does, check if your login information is correct. Make sure caps lock is off and re-enter your username and password manually. If you've forgotten your password, use the “Forgot your password” link on the login page to reset it. If after following these steps you still can't log in, it might be an issue that needs to be resolved by the Discogs technical team.
询问时间:Mar 23, 2024 12:49 AM

I am being asked to pay UK VAT for an order being posted in the US to a US address.

This seems unusual, as VAT (Value Added Tax) is typically only applied on goods and services within the EU, including the UK. As the US doesn't use VAT and instead uses sales tax, you normally should not be asked to pay UK VAT for an order being shipped within the US. It might be an error or misunderstanding. However, if the seller is based in the UK, they may be incorrectly applying VAT. In that case, we recommend discussing it directly with the seller to clear up the situation. Please ensure you fully understand any tax responsibilities before finalizing your transactions on Discogs.
询问时间:Mar 22, 2024 2:48 PM

I have purchased a record off a seller, the record is the Caribbeans,let me walk by, it's been several weeks since I ordered it, sent several messages but no reply?

We're sorry to hear about this issue. On Discogs, the communication and transactions are largely between the buyer and seller. In this situation, continue sending messages expressing your concern to the seller. Also, if payment was via PayPal, you have the option to open a dispute there. Unfortunately, we can't directly intervene. We suggest also leaving appropriate seller feedback on their Discogs profile based on your experience to inform other potential buyers.
询问时间:Mar 15, 2024 1:18 PM

帮助我解决Discogs客户服务问题

Shipping Address

如何更改收货地址?

要更改 Discogs 上的送货地址,请导航至您的个人资料设置并找到地址信息部分。点击...
我们会查看客户向 GetHuman 报告的 Discogs 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
已向 GetHuman 报告 Discogs 个问题
常见问题目录

为更多公司提供答案

此页面是否有帮助?需要工作
共享是GetHuman免费客户服务联系信息和工具的强大力量。你可以帮忙!
Updated