Customer Service Profiles 客户常见问题解答

We're sorry to hear that your account is temporarily frozen. This can happen due to a variety of reasons, such as unusual account activity or a breach in terms of service. We may also limit or block account access if we detect suspicious or potentially fraudulent activity to protect your account's security. Please ensure that all requested documents have been submitted to verify your account. Once everything checks out and the necessary steps have been taken, the restriction should be lifted.