my security question didn't work and now I'm locked out
We're sorry to hear that you're having trouble accessing your CompuServe account. This may occur if the wrong answer to the security question is provided multiple times. Unfortunately, we are unable to directly resolve this issue through this FAQ page. We advise you to wait for some time and try again, ensuring your answers are correct. As an additional security measure, ensure the caps lock is not on, as answers to security questions are case sensitive. Please remember, for security reasons, we cannot provide the answers to your security questions. If you continue experiencing difficulties logging in, consider going through the account recovery process.