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CDconnection.com Customer FAQ

Top Answers & How-to Guides

How do I Contact CDconnection.com Customer Service?

The question we are asked most often is about how to talk to CDconnection.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

Creating an account on CDconnection.com is easy! Simply click on the "Sign Up" button located at the top of the homepage. You will...

What genres of music do you offer?

At CDconnection.com, we offer a wide range of genres to cater to diverse musical preferences. From rock and pop to jazz, blues, country,...
Ask any question you have about CDconnection.com customer service, get an answer now.

Ordering

How do I place an order?

To place an order on CDConnection.com, simply browse the website for the items you wish to purchase and add them to your shopping cart....

Can I track my order?

Yes, you can track your order on CDconnection.com. Once your order has been processed and shipped, you will receive a confirmation...

Can I cancel my order?

Yes, customers have the option to cancel their orders on CDconnection.com. If you wish to cancel an order, please contact our customer...

Account

How do I create an account?

Creating an account on CDconnection.com is easy! Simply click on the "Sign Up" button located at the top of the homepage. You will...

Payment

What are the payment options available?

At CDconnection.com, we offer a variety of convenient payment options for your shopping convenience. You can choose to pay for your...

Shipping

Do you offer international shipping?

Yes, CDconnection.com offers international shipping. We understand that music lovers from all around the world want access to a diverse...

Refunds

What is your refund policy?

Our refund policy at CDconnection.com is designed to ensure complete customer satisfaction. If for any reason you are not satisfied Please note that we cannot accept returns for digital downloads or personalized items, unless there is a defect in the product. In such cases, please contact our customer service team for assistance. To initiate a return, simply fill out the return form available on our website. Once we receive the returned item, we will process the refund within 5-7 business days. Refunds will be issued to the original form of payment. At CDconnection.com, we strive to provide the best shopping experience possible and ensure customer satisfaction....

Gift Cards

Do you offer gift cards?

Yes, we offer gift cards for purchase. Gift cards from CDconnection.com are the perfect solution for music lovers who want to choose...

Privacy Policy

What is your privacy policy?

At CDconnection.com, we value the privacy and security of our customers. Our privacy policy is designed to safeguard all personal information...

Promotions

Are there any discounts or promotions available?

Yes, CDconnection.com offers a variety of discounts and promotions to customers. We understand the importance of providing value to...

Music Genres

What genres of music do you offer?

At CDconnection.com, we offer a wide range of genres to cater to diverse musical preferences. From rock and pop to jazz, blues, country,...

Help me with my CDconnection.com customer service issue

Ask any question you have about CDconnection.com customer service. We will do our best to get you answers right away.
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