We're sorry to hear that you have not received your DVD. Sometimes shipping delays can occur that are beyond our control. It's also possible that there could have been an issue with the address or delivery instructions. We suggest checking your order confirmation email to ensure the shipping information was correct. If everything appears to be in order, it might be a good idea to reach out to the shipping carrier for more information. If you still have trouble receiving your order, we're here to help you rectify the situation.
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